Politica de confidențialitate

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DEFINITII SI TERMENI:

LIGAHOSTING - este denumirea comerciala a societatii Despa Alexandru-Marian PFA, persoana juridica inregistrata la Registul Comertului cu nr. F2025003301006, cod unic de inregistrare RO51231468.
Client - poate fi orice persoana fizica care are varsta de 18 ani.
Site/Web/Website - pagina web care se regaseste la adresa https://ligahosting.ro.
Shop - pagina web care se regaseste la adresa https://ligahosting.ro/shop.
Cont - perechea formata dintr-o adresa de e-mail si o parola care permite accesul la server si site.
Billing - cunoscut ca si date de factuare, sunt necesare pentru generarea unei facturi catre client acolo unde metoda de plata sau autoritatile legale necesita acest lucru. Clientul isi asuma intreaga raspundere ca aceste date sunt corecte. Aceste date sunt folosite strict pentru facturare!
Email - adresa de e-mail inregistrata contului de pe server, care va fi utilizata pentru trimiterea de emailuri cu confirmarea comenzilor de pe shopul site-ului.
Comanda - cererea de cumparare a unui serviciu (game hosting, web hosting si alte servicii de hosting ce pot fi adaugate pe site).
Ticket - locatia unde se poate solicita ajutor pentru diverse probleme legate de shop, plati, livrare, etc. Ticketul se poate deschide accesand https://ligahosting.ro/ticket.
Reduceri - scaderea procentuala (sau a unei sume fixe) a unui serviciu de gazduire.

Liga Hosting respecta confidentialitatea clientilor si vizitatorilor sai si se angajeaza sa protejeze datele cu caracter personal ale acestora. Prezenta Politica de Confidentialitate („Politica”) descrie modul in care colectam, utilizam, stocam si protejam datele personale ale utilizatorilor in conformitate cu legislatia aplicabila, inclusiv Regulamentul General privind Protectia Datelor (GDPR).

Aceasta politica se aplica pentru toate serviciile oferite prin intermediul site-ului nostru www.ligahosting.ro (denumit in continuare „Website”).

Informatiile Colectate si Scopul Prelucrarii

Date personale colectate:
Date de identificare: Nume, prenume, adresa de domiciliu, adresa de e-mail, numar de telefon, cod numeric personal, serie si numar de buletin, daca sunt necesare pentru contractele sau serviciile noastre.
Date de facturare: Informatii financiare precum detaliile contului bancar, cod IBAN, pentru emiterea facturilor si realizarea platilor.
Date de trafic si utilizare: Adrese IP, pagini vizualizate, durata sesiunilor pe Website, cookie-uri de sesiune si alte tehnologii similare utilizate pentru analiza traficului si optimizarea experientei pe Website.
Scopul colectarii datelor:
Prelucrarea datelor este necesara pentru executarea unui contract de servicii intre Liga Hosting si client, gestionarea conturilor de client, emiterea facturilor si oferirea de suport tehnic.
Datele colectate pot fi utilizate pentru scopuri de marketing si publicitate, cu acordul prealabil al clientului, pentru a furniza oferte personalizate si informatii despre produse sau servicii noi.
Datele sunt utilizate si pentru imbunatatirea experientei pe Website, precum si pentru securizarea activitatilor online.
Durata stocarii datelor:
Datele vor fi pastrate atat timp cat sunt necesare pentru a indeplini scopurile pentru care au fost colectate sau pentru perioada prevazuta de legislatia in vigoare.

Drepturile Clientilor si Vizitatorilor Website-ului

In conformitate cu GDPR, aveti urmatoarele drepturi cu privire la datele dumneavoastra personale:
Dreptul de acces: Aveti dreptul sa solicitati o copie a datelor personale pe care le detinem despre dumneavoastra si sa verificati cum sunt utilizate.
Dreptul la rectificare: Aveti dreptul sa solicitati corectarea oricaror date personale incorecte sau incomplete.
Dreptul de stergere („dreptul de a fi uitat”): Aveti dreptul de a solicita stergerea datelor dumneavoastra personale in cazul in care acestea nu mai sunt necesare pentru scopurile pentru care au fost colectate sau prelucrate.
Dreptul de opozitie: Aveti dreptul de a va opune prelucrarii datelor dumneavoastra personale in anumite conditii, cum ar fi utilizarea lor pentru scopuri de marketing.
Dreptul la restrictioonarea prelucrarii: In anumite cazuri, aveti dreptul sa solicitati restrictioonarea prelucrarii datelor dumneavoastra.
Dreptul la portabilitatea datelor: Aveti dreptul de a solicita transferul datelor personale intr-un format structurat si usor de citit.
Dreptul de a depune o plangere: Daca sunteti nemultumit de modul in care sunt gestionate datele dumneavoastra personale, aveti dreptul de a depune o plangere la Autoritatea Nationala de Supraveghere a Prelucrarii Datelor cu Caracter Personal (ANSPDCP).
Solicitarile privind exercitarea acestor drepturi pot fi trimise la adresa de e-mail: support@ligahosting.ro, iar noi vom raspunde in termen de cel mult 30 de zile de la primirea solicitarii.

Siguranta Datelor Personale

Liga Hosting implementeaza masuri tehnice si organizatorice adecvate pentru a asigura securitatea datelor cu caracter personal impotriva accesului neautorizat, pierderii, distrugerii sau divulgarii accidentale. Aceste masuri includ:
Securizarea serverelor si a bazelor de date unde sunt stocate informatiile personale.
Protectia cu ajutorul sistemelor de autentificare si criptare a datelor.
Acces limitat la datele personale, doar pentru personalul autorizat si pentru scopurile specificate.

Partajarea Datelor cu Terti

Liga Hosting nu va partaja datele personale ale clientilor cu terte parti fara consimtamantul prealabil, cu exceptia cazurilor impuse de legislatia in vigoare sau in situatii care implica:
Solicitari din partea autoritatilor publice pentru prevenirea, investigarea si sanctionarea infractiunilor.
Procesarea datelor de catre furnizorii nostri de servicii, cum ar fi procesatorii de plati sau furnizorii de servicii de gazduire, care respecta aceleasi standarde de confidentialitate si securitate.

Politica de utilizare a cookie-urilor

Website-ul www.ligahosting.ro foloseste cookie-uri pentru a imbunatati experienta utilizatorilor si pentru a analiza traficul pe site. Cookie-urile sunt fisiere mici stocate pe dispozitivul utilizatorului care colecteaza informatii despre activitatile sale online. Utilizatorii pot sa isi gestioneze preferintele legate de cookie-uri direct din setarile browserului.

Modificari ale Politicii de Confidentialitate

Liga Hosting isi rezerva dreptul de a modifica periodic aceasta Politica de Confidentialitate pentru a reflecta schimbarile legislative sau operationale. Orice modificari importante vor fi comunicate utilizatorilor prin notificari vizibile pe Website.

Contact:

Denumire firma: Despa Alexandru-Marian PFA
CUI: RO51231468
Reg. Com.: F2025003301006
Email: contact@ligahosting.ro

DEFINITIONS AND TERMS:

LIGAHOSTING - is the trade name of the company Despa Alexandru-Marian PFA, a legal entity registered with the Trade Register under no. F2025003301006, unique registration code RO51231468.
Client - can be any natural person who is 18 years of age.
Site/Web/Website - the webpage found at the address https://ligahosting.ro.
Shop - the webpage found at the address https://ligahosting.ro/shop.
Account - the pair consisting of an email address and a password which allows access to the server and site.
Billing - known as billing details, are necessary for generating an invoice to the client where the payment method or legal authorities require this. The client assumes full responsibility that these details are correct. This data is used strictly for billing!
Email - the email address registered to the server account, which will be used to send emails confirming orders from the site's shop.
Order - the request to purchase a service (game hosting, web hosting, and other hosting services that may be added to the site).
Ticket - the location where help can be requested for various issues related to the shop, payments, delivery, etc. A ticket can be opened by accessing https://ligahosting.ro/ticket.
Discounts - the percentage reduction (or a fixed amount) of a hosting service.

Liga Hosting respects the confidentiality of its clients and visitors and is committed to protecting their personal data. This Privacy Policy ("Policy") describes how we collect, use, store, and protect users' personal data in accordance with applicable legislation, including the General Data Protection Regulation (GDPR).

This policy applies to all services offered through our website www.ligahosting.ro (hereinafter referred to as "Website").

Information Collected and Purpose of Processing

Personal data collected:
Identification data: Name, surname, home address, email address, phone number, personal numeric code, ID card series and number, if required for our contracts or services.
Billing data: Financial information such as bank account details, IBAN code, for issuing invoices and making payments.
Traffic and usage data: IP addresses, pages viewed, session duration on the Website, session cookies and other similar technologies used for traffic analysis and optimizing the Website experience.
Purpose of data collection:
Data processing is necessary for the execution of a service contract between Liga Hosting and the client, managing client accounts, issuing invoices, and providing technical support.
Collected data may be used for marketing and advertising purposes, with the client's prior consent, to provide personalized offers and information about new products or services.
Data is also used to improve the Website experience, as well as to secure online activities.
Data storage duration:
Data will be stored for as long as necessary to fulfill the purposes for which it was collected or for the period provided by applicable legislation.

Rights of Clients and Website Visitors

In accordance with GDPR, you have the following rights regarding your personal data:
Right of access: You have the right to request a copy of the personal data we hold about you and to verify how it is used.
Right to rectification: You have the right to request the correction of any incorrect or incomplete personal data.
Right to erasure ("right to be forgotten"): You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or processed.
Right to object: You have the right to object to the processing of your personal data under certain conditions, such as its use for marketing purposes.
Right to restriction of processing: In certain cases, you have the right to request the restriction of the processing of your data.
Right to data portability: You have the right to request the transfer of personal data in a structured, commonly used, and machine-readable format.
Right to lodge a complaint: If you are dissatisfied with how your personal data is managed, you have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).
Requests to exercise these rights can be sent to the email address: support@ligahosting.ro, and we will respond within a maximum of 30 days from receiving the request.

Security of Personal Data

Liga Hosting implements appropriate technical and organizational measures to ensure the security of personal data against unauthorized access, loss, destruction, or accidental disclosure. These measures include:
Securing servers and databases where personal information is stored.
Protection through authentication and data encryption systems.
Limited access to personal data, only for authorized personnel and for specified purposes.

Sharing Data with Third Parties

Liga Hosting will not share clients' personal data with third parties without prior consent, except in cases imposed by applicable legislation or in situations involving:
Requests from public authorities for the prevention, investigation, and sanctioning of crimes.
Processing of data by our service providers, such as payment processors or hosting service providers, who adhere to the same confidentiality and security standards.

Cookie Usage Policy

The website www.ligahosting.ro uses cookies to improve user experience and analyze site traffic. Cookies are small files stored on the user's device that collect information about their online activities. Users can manage their cookie preferences directly from their browser settings.

Modifications to the Privacy Policy

Liga Hosting reserves the right to periodically modify this Privacy Policy to reflect legislative or operational changes. Any significant changes will be communicated to users through visible notifications on the Website.

Contact:

Company Name: Despa Alexandru-Marian PFA
Tax ID (CUI): RO51231468
Trade Register (Reg. Com.): F2025003301006
Email: contact@ligahosting.ro